LISA (Localization Industry Standards Association) QA is the quality assurance mechanism used by Easy Translation to collect the feedbacks given by editors on the quality of translations. It also gives us an objective way to check the performance of our vendors.
In LISA QA mechanism, criteria are listed out and errors are categorised as Minor, Major or Critical, which each of them weights different scores. Scores are then added together to check if the overall quality of the translation work passed.
By adopting this mechanism, Easy Translation is able to keep on improving its service quality along with the performance quality of our vendors.
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